Cancellation Policy

Before you place your order, please read below for eGlobal Digital Camera’s cancellation policy.

1)      Change of mind – At the same time eGlobaL Digital Cameras provides the best price on the market, once your order is purchased, we will process immediately. Therefore, we do not accept cancellation such as changed your mind, not sure about policy (which we already specified on our webpage), etc. Also no change of order is allowed unless the item you require is out of stock.

2)      Out of stock – If there is no stock available for your order, you could choose to cancel and have refund. However, please notice that we may have 3 days delay on stock waiting if out of stock, so if you could not wait for 3 days after you ordered; please do not paste your order. Or you could ask us first if we have the stock provided for your order before you place your order.

3)      Cannot meet deadline – according to no.2, if your deadline is around 7 days, and if we exceed the time period, we would cancel your order if we cannot fulfill it. We only accept order with really tight schedule if you confirm us first regarding the stock before you place your order. We would refund your order if we promised you at the first place.

4)      Duplicated order – sometimes you may receive duplicated order due to double click on processing the payment or problem with the connection. We would cancel the duplicated order for you as per your request.

5)      Color choices – once you have purchased, if we found out that we do not have the specified you want for your order, we would suggest if you want to switch to other available color choice or have order canceled. We will respect your decision.

6)      No Landline – We only accept order with landline provided due to security problem. Please do not place order if you do not have landline. Or you could put your work number, your friends or family’s landline number during registration and remarks your mobile during check out so that we could ensure your identification.

7)      Paste another new order to replace original order - We may not be able to modify everything on your order including payment details, so if you would like to cancel the original order to place another order with another payment method which include your payment information, we will only cancel your original order after you placed an new order.

8)      Any testing or fraud order would be banned from our website and automatically cancelled.

9)      If we cannot contact you and confirm your identification within 14 working days after you placed the order, your order will be automatically cancelled.

Should you have any problem, please contact us via channel here: http://www.eglobaldigitalcameras.com.au/contact-us.html we will response your inquiry via live chats, tickets & emails. Otherwise will not be answered.