Contact Us

eGlobaL provides various ways for our valuable customers to contact with us as below:

  • or visit our FAQ
  • Answers to our most common questions can be found instantly in our Instant Answers database.


  • Chat With Us

    Click on the icon on the bottom right hand corner to start a live chat with eGlobal Customer Service Representatives.

    Chat Session:


    10:00am - 7pm (AEST)

    11:00am - 8pm (AEST DayLight)

    General Public Holidays

  • Submit a Service Ticket

    If the Answer Database could not provide enough information to your question and out chat session has been offline, you may still like to get a ticket and we will therefore reply you shortly normally within a working day.
  • Apply for a Return 

      Select this option if you need to return an item to us or you would like to know more about warranty services.


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