Before placing an order, please read below for eGlobaL’s cancellation policy.
- Change of mind – At the same time eGlobaL provides the best price within the market, once your order is purchased, we will process immediately. Therefore, we do not accept cancellation such as changed your mind, not sure about policy (which we already specified on our webpage), etc. Also no change of order is allowed unless the item you require is out of stock.
- Shortage of stock – If the item you purchased is shortage or no longer available, you can choose to cancel and receive refund.
- Duplicated order – sometimes you may receive duplicated order due to double click on processing the payment or problem with the connection. We would cancel the duplicated order for you as per your request.
- Color choices – once you have purchased, if we found out that we do not have the specified you want for your order, we would suggest if you want to switch to other available color choice or have order canceled. We will respect your decision.
- Outside Australia/New Zealand – We only accept order within Australia or New Zealand. Orders placed outside these two countries will be cancelled.
- Place another new order to replace original order - We may not be able to modify everything on your order including payment details, so if you would like to cancel the original order to place another order with another payment method which include your payment information, we will only cancel your original order after you placed a new order.
- Any testing or fraud order would be banned from our website and automatically cancelled.
- If we cannot contact you and confirm your identification within 5 working days after you placed the order, your order will be automatically cancelled.
Should you have any problem, please contact us via channel here: http://www.eglobaldigitalcameras.com.au/contact-us.html we will response your inquiry via live chats, tickets & emails. Otherwise will not be answered.