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Payment Methods

We accept the below payment methods:

- PayPal (with PayPal Accounts)
- Credit Card (Visa, Master Card)
- Direct Deposit (to our AU bank)

Please note that all orders are required full payment in advance as instant payment online including pre-order items.

We do not charge any surcharge for above payment methods. However, please note that if you are using foreign credit card to purchase in Australian dollars from our site, your bank may charge extra fees which we will not be responsible for it, eGlobal will only receive the original order amount from you, for any surcharge occurred on the transaction, we advise you to get in contact with your credit card issuer bank directly to get more details.

Also, for order over AU$1000, we recommend customer to purchase via PayPal or Direct Deposit to speed up the payment checking process from our account department, there is chance we will not accept your payment via credit card if your order is over AU$1000. Thank you for your understanding.

Further identification document may be requested for security purposes to avoid fraud issues. Thank you very much for your understanding.

For pre-order products, please note that once customer had placed the order, our price won't change and customer will receive refund if pre-order was unsuccessful. No cancellation is accepted once we accepted your pre-order. Once we have received the stock, your order will be sent immediately. Please note that unless specified, there is no Estimate Arrival Date of the pre-order item. We will refund in full if we cannot fulfill the order for you.

*Please note that e-cheque and direct deposit may require few working days to clear payment, order will be processed once payment confirmed. Thank you for your understanding.

Should you have any enquiries, please contact us here: http://www.eglobaldigitalcameras.com.au/contact-us.html

About eGlobaL

eGlobaL is a Hong Kong based online store aims at providing excellent value to Australian customers in consumer electronic goods by sourcing globally.

Why your price is so cheap?

We are proud of our competitive prices. We have a team of merchandisers actively seek for new and hot products around the world, and import to Australia in bulk. We only source 100% genuine and brand new products. No refurbished items to be sold without letting you know.

As we brings you products from all over the world, our products are international models. Please note that these models are equivalent to those sold in Australian retail stores, and we provide you with an Australian travel adaptor. Every products we sell work perfectly in Australia.

*All display price are in Australian currency

Shipping cost

eGlobaL offers very competitive prices for every product you are interested in. As we source our inventory at the best price, you should not worry about spending extra dollar from us!

Every order comes with multiple shipping options that suit your needs: Express & Priority.

Express is our default shipping option but you can also choose Priority shipping to enjoy your new gears earlier. Delivery time for Priority shipping generally takes 2-3 working days only (from time of dispatch).

Shipping method recommendation:

Shipping Insurance

We always encourage customers to use Insured shipping because you are covered on lost shipment or damage during delivery. Why risk hundreds or even thousands dollars on shipment?

If you choose Insured Shipping and unfortunately, the shipment is lost or damaged during delivery, upon confirmation of courier companies, we will cover 100% of the order subtotal.

Delivery generally takes 2-5 working days only (From time of order dispatch)

In order to speed up the whole process, it would be the best if you can prepare these information / documents:

  • Professional Email Address (ISP / Work Email / Government / Universities)
  • Landline number (For safer and swift shipping service)
  • Copy of Driver License / Passport / University ID Card
  • Utility Bill, Electricity Bill or Water Bill

Our customer service team may approach you for these documents so that we can provide a smooth delivery process.

In cases those documents or information are not available to you, please contact our customer service team as soon as possible, they will try to resolve the issue with you.

Please note that not all items are instock, please refer to the suggested re-stock time frame on product page.

Tax Information

As our products are grey-imported goods, product prices do not include tax and we do not charge any tax or GST (Goods and Service Tax). Therefore we are unable to provide any tax invoice for tax claim.

Payment Information

We accept the following payment methods:

  • Paypal Verified(Recommended)
  • Credit Card (Visa/Master: You are advised to use Paypal if order is more than AU$400)
  • Direct Bank Deposit

Note: For order over AU$1000, Paypal or Direct Deposit is preferred to speed up the payment checking process. There are chances we could not accept payment via credit card if the order is over AU$1000.

Visa / Master Card Note: You are advised to checkout with Paypal if the order value is larger than AU$400. Our system may refuse a checkout of order larger than AU$400 with Visa or Master Card.

Paypal (Unverified/Unregistered) Note:If your Paypal account is not verified, please prepare a citizenship identification (ID Card/Billing Address Proof) to speed up the payment checking process. Our Customer Service staff will approach you for these documents shortly after checkout.

Customer note: Further identification documents may be requested for security checking. Thank you very much for your understanding.



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