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Privacy Policy

Last updated: 16/03/2015   

Your privacy is important to eGlobaL. This privacy statement provides information about the personal information that eGlobaL collects, and the ways in which eGlobaL uses that personal information.

 

Personal information collection

eGlobaL may collect and use the following kinds of personal information:

        information about your use of this website (including to process the order and to deliver the goods ordered);

        information that you provide using for the purpose of registering with the website (including customer’s full name, physical address, email address);

        information about transactions carried out over this website (including Credit Card payments other than adopting PayPal gateway); and

        information that you provide for the purpose of subscribing to the website services (including tailored product, promotion and terms and conditions updates);

 

Using personal information

eGlobaL may use your personal information to:

        administer this website;

        personalize the website for you;

        enable your access to and use of the website services;

        display information about you on the website;

        deliver products that you purchase;

        supply to you services that you purchase;

        send you statements and invoices;

        collect payments from you; and

        send you marketing communications.

        share remarketing insights with Google Analytics tool to personalize best marketing offers for you.

 

 

Securing your data

eGlobaL will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

eGlobaL will store all the personal information you provide on its secure servers. Information relating to electronic transactions entered into via this website will be protected by encryption technology.

 

Updating this statement

eGlobaL may update this privacy policy by posting a new version on this website. 

You should check this page occasionally to ensure you are familiar with any changes. 

 

Contact Information

http://www.eglobaldigitalcameras.com.au

Privacy Policy Supervisor, eGlobal Digital Cameras

West Wing, 2/F, 822 Lai Chi Kok Road, Lai Chi Kok, Kowloon

e-mail: privacy@eglobaldigitalcameras.com.au

 

To Unsubscribe

To close an account, please visit our online support center and submit a ticket. Your user account will be closed and all information removed from our server within 48 hours.

To opt-out from our newsletter subscription, please follow the instructions found at the bottom of the newsletter.

To opt-out from our advertising or promotion information, you can unsubscribe here.

About eGlobaL

eGlobaL is a Hong Kong based online store aims at providing excellent value to Australian customers in consumer electronic goods by sourcing globally.

Why your price is so cheap?

We are proud of our competitive prices. We have a team of merchandisers actively seek for new and hot products around the world, and import to Australia in bulk. We only source 100% genuine and brand new products. No refurbished items to be sold without letting you know.

As we brings you products from all over the world, our products are international models. Please note that these models are equivalent to those sold in Australian retail stores, and we provide you with an Australian travel adaptor. Every products we sell work perfectly in Australia.

*All display price are in Australian currency

Shipping cost

eGlobaL offers very competitive prices for every product you are interested in. As we source our inventory at the best price, you should not worry about spending extra dollar from us!

Every order comes with multiple shipping options that suit your needs: Express & Priority.

Express is our default shipping option but you can also choose Priority shipping to enjoy your new gears earlier. Delivery time for Priority shipping generally takes 2-3 working days only (from time of dispatch).

Shipping method recommendation:

Shipping Insurance

We always encourage customers to use Insured shipping because you are covered on lost shipment or damage during delivery. Why risk hundreds or even thousands dollars on shipment?

If you choose Insured Shipping and unfortunately, the shipment is lost or damaged during delivery, upon confirmation of courier companies, we will cover 100% of the order subtotal.

Delivery generally takes 2-5 working days only (From time of order dispatch)

In order to speed up the whole process, it would be the best if you can prepare these information / documents:

  • Professional Email Address (ISP / Work Email / Government / Universities)
  • Landline number (For safer and swift shipping service)
  • Copy of Driver License / Passport / University ID Card
  • Utility Bill, Electricity Bill or Water Bill

Our customer service team may approach you for these documents so that we can provide a smooth delivery process.

In cases those documents or information are not available to you, please contact our customer service team as soon as possible, they will try to resolve the issue with you.

Please note that not all items are instock, please refer to the suggested re-stock time frame on product page.

Tax Information

As our products are grey-imported goods, product prices do not include tax and we do not charge any tax or GST (Goods and Service Tax). Therefore we are unable to provide any tax invoice for tax claim.

Payment Information

We accept the following payment methods:

  • Paypal Verified(Recommended)
  • Credit Card Visa/Master: [Coming soon]
  • Direct Bank Deposit

Note: For order over AU$1000, Paypal or Direct Deposit is preferred to speed up the payment checking process. There are chances we could not accept payment via credit card if the order is over AU$1000.

Paypal (Unverified/Unregistered) Note:If your Paypal account is not verified, please prepare a citizenship identification (ID Card/Billing Address Proof) to speed up the payment checking process. Our Customer Service staff will approach you for these documents shortly after checkout.

Customer note: Further identification documents may be requested for security checking. Thank you very much for your understanding.



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